This senior role supports a large federal agency’s technical support initiative, directing the user experience design process, conducting research, and partnering with engineers and clients to deliver usable websites and applications.
Details
- Location: Baltimore, MD (onsite)
- Salary: USD 120,000 - 200,000 per year
- Minimum experience: 10 years
- Education: Bachelor's Degree
Responsibilities
- Direct comprehensive UX design efforts, including research, information architecture, and evaluation of existing systems.
- Oversee planning, design, and deployment of multiple sites and applications across several clients in a fast-paced environment.
- Lead all stages of user research and analysis to inform highly usable web pages, interfaces, and dynamic solutions.
- Collaborate with federal practice engineers and clients to define and implement innovative, visually engaging, and intuitive solutions for government users and stakeholders.
- Develop wireframes, storyboards, and site maps to effectively communicate interaction concepts for websites and applications.
- Create scalable design resources to support project collaboration and the expansion of ECS creative services.
Requirements
- Bachelor's Degree
- Ability to obtain a Public Trust
- Strong UX design experience
- 10+ years of combined professional design experience (UCD, UI/UX design)
- Robust online portfolio demonstrating research-driven design decisions for responsive web and mobile applications
- Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and excellence
- Expertise in user research methodologies, user-centered design principles and frameworks, and UI design standards
- Advanced understanding of personas, user flows, affinity mapping, and related research tools
- Solid grasp of the website development life cycle (discovery, planning, design, requirements, coding, testing, user testing and evaluation)
- Experience assessing existing systems to identify UX issues and develop recommendations
- Experience designing web and mobile applications that comply with 508 and USWDS standards
- Ability to prioritize features aligning user goals with business requirements
- Experience delivering designs from wireframes to final high-fidelity UI mockups
- Ability to establish rapid feedback loops with customers to inform design at critical stages
- Self-starter with the ability to work independently and as part of a team
- Proven success on greenfield projects as well as redesigns of established platforms
- Experience mentoring or leading junior designers
- Advanced coding knowledge (HTML, CSS, JavaScript)
- Advanced proficiency with Adobe XD, InDesign, Illustrator, and Photoshop
Technologies
- HTML
- CSS
- JavaScript
- USWDS
- Adobe XD
- InDesign
- Illustrator
- Photoshop
Benefits
- Health, dental, and vision coverage
- Life insurance
- 401(k) retirement plan
- Flexible Spending Accounts for health, dependent care, and commuting
- Paid time off plus observance of state and federal holidays
Ideally, you will also have
- Excellent interpersonal and client-focused skills, with the ability to collaborate across all levels of staff and partners in a positive, proactive manner
- Experience applying Agile methodologies to manage projects
- Experience creating and modifying data visualizations
- Proficiency with Microsoft Office Suite
Our Commitment
Contact Government Services (CGS) aims to simplify and improve government processes by optimizing human, technical, and financial resources. We blend cutting-edge technology with skilled professionals to deliver tailored solutions that meet client needs, and we are dedicated to solving complex, dynamic problems.
Over the past seven years, CGS has expanded its government contracting portfolio, cultivating valuable partnerships through honesty, professionalism, and quality work.
We value integrity, professionalism, and excellence in all we do, and we strive to sustain long-term relationships with our customers.
We care about our employees and offer a comprehensive benefits package to support their well-being and growth.
