Website and Graphic Design Lead

Guidehouse is seeking a Website and Graphic Design Lead to support a Department of State client within the Human-Centered Design (HCD) team. This onsite role centers on human-centered design practices, content strategy, and structured workflows to improve the clarity, usability, and impact of web and multimedia deliverables.

Key Responsibilities

• Convert complex technical information into accessible, visually compelling deliverables such as infographics, reports, presentations, and multimedia, designed for both general audiences and internal federal stakeholders.
• Develop and maintain standardized visual frameworks, templates, and identity systems to support consistency across communications.
• Use human-centered design methodologies to enhance clarity, discoverability, and usability of web and multimedia products.
• Manage and update web content through structured workflows to support accuracy, accessibility (including Section 508), and alignment with stakeholder needs.
• Track user engagement metrics (time on site, downloads, open rates, and video views) and apply findings to inform design and content decisions.
• Review performance trends and recommend iterative improvements to increase effectiveness and impact.
• Collaborate with cross-functional teams to align design and content strategies and ensure timely, high-quality delivery.
• Coordinate multiple concurrent design efforts, managing intake through delivery with structured project management approaches to meet quality standards and deadlines.
• Incorporate stakeholder feedback to refine designs and multimedia assets for clarity, usability, and mission alignment.
• Propose improvements to streamline design processes and improve scalability through better tools, templates, and standards.

Requirements

• ACTIVE and MAINTAINED SECRET Federal or DoD security clearance
• Bachelor’s degree
• 3 years of experience in graphic design

Technologies

• Adobe Creative Suite

Nice to Have

• Strong proficiency in Adobe Creative Suite
• Portfolio demonstrating the range of design capabilities
• Familiarity with Section 508 accessibility requirements
• Excellent organizational and interpersonal skills
• Experience working with the Department of State
• Experience collaborating with cross-functional teams or within large organizations

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Additional Information

• Job Family: Design & Production
• Travel Required: None
• Clearance Required: Active Secret

What We Offer

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits offering designed to support a diverse and inclusive workplace.