Supervisor, Graphic Design

FASTSIGNS Everett, Lancaster, York is seeking a Supervisor, Graphic Design to lead graphic design operations across its Everett and Lancaster locations. In this on-site, full-time role, you will coordinate production-ready design work, uphold standardized workflows, and guide a unified team to deliver accurate, high-quality signage graphics.

What you’ll do

• Participate in hiring and training for the design department team.
• Organize day-to-day work and schedules for design team members across both locations.
• Conduct timely, constructive performance evaluations.
• Handle discipline and termination decisions as needed in line with company policy.
• Oversee day-to-day design operations for Everett and Lancaster to align with production priorities.
• Create and modify vinyl and full-color graphics while maintaining production-ready standards.
• Review and approve designs to ensure accuracy, quality, and adherence to customer specifications.
• Ensure artwork is properly prepared and formatted for output to media.
• Conduct quality assurance and proofreading of signage before production.
• Assign work, manage team workloads, monitor deadlines, and track capacity and productivity across both locations.
• Provide leadership, coaching, and technical guidance to design team members.
• Lead onboarding, training, and continuous development initiatives for the design team.
• Host recurring design review and error analysis meetings to improve quality and reduce rework.
• Develop, standardize, and maintain SOPs and workflows across both locations.
• Communicate updates, announcements, and priorities to the unified design team via Slack and email.
• Report performance metrics for Everett and Lancaster teams internally and cross-functionally.
• Collaborate with production, sales, and customer service teams to support project alignment and execution.
• Support cross-location collaboration and provide remote support during business hours as needed.
• Identify process improvements and recommend enhancements to tools, workflows, and technologies.
• Operate within and enforce company policies, procedures, and quality standards.

What you bring

• Excellent verbal and written communication skills.
• Strong design judgment and a solid sense of design.
• A thorough understanding of typography, drawing, and lettering techniques.
• Proficiency with Google Office Suite or related tools and graphic design software such as Adobe Creative Suite.
• Comfort with AI LLM tools as a multiplier of personal and team capacity.
• Leadership skills and the ability to organize work with attention to detail.
• Understanding of, or the ability to learn, art and print methods related to product and packaging needs.
• Minimum three years of graphic design experience.
• 1 to 3 years supervisory experience in graphic design.
• 1 to 3 years in a production graphic design role (as part of your experience profile).
• Project management and managerial experience is preferred.
• Bachelor’s degree required; BFA in Art, Graphic Arts, or a related discipline is highly preferred.

Tools and technologies

• Google Office Suite
• Adobe Creative Suite
• AI LLM tools
• Slack
• Email

Work setup and logistics

• Location: Lancaster, PA (On-Site)
• Job type: Full-Time
• Pay: USD 34–40 per hour
• FLSA status: Non-Exempt
• Travel required: Occasional travel (approximately 1–2 times per year) to the Everett, WA location

Education, environment, and physical demands

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift and/or move up to 15 pounds at times.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle objects, tools, or controls.
• Occasionally required to stand, walk, sit, and reach with hands and arms.
• Vision abilities required include close vision, distance vision, and the ability to adjust focus.
• Office noise level is typically low to moderate.

The company is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. This job description reflects essential functions and requirements and may be modified to provide reasonable accommodations. It does not create a contract, and employment remains “at will.”