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Job Description

Accenture's Salesforce Business Group is expanding its design leadership to deliver end-to-end Salesforce deployments. This onsite Nashville role blends business strategy with hands-on design, translating needs into practical Salesforce designs, bridging gaps between stakeholders and the technical team, and maintaining comprehensive design documentation while contributing to proposals and practice development.

Responsibilities

  • Assist with end-to-end Salesforce deployments, shaping architecture decisions across configuration, data models, and integrations under guidance from a senior Solution Architect or Technical Architect.
  • Translate business requirements into Salesforce solution options, participating in design sessions and requirement workshops with client stakeholders and internal delivery teams.
  • Serve as a liaison between business stakeholders and the technical team, aligning business needs with platform capabilities; may take on a functional role when shaping requirements or a technical role when grounding design decisions.
  • Create and maintain solution documentation including solution design documents (SDDs), data flow diagrams, and configuration workbooks, keeping materials current as designs evolve.
  • Identify design gaps, cross-workstream dependencies, and potential risks; escalate where needed and contribute to resolution discussions.
  • Review configuration and development work to ensure adherence to Salesforce best practices and client standards, guided by senior team members.
  • Support estimation and scoping during pursuit and early delivery phases, contributing to technical and functional sections of proposals.
  • Pursue Salesforce certifications aligned with the Solution Architect career path and contribute to practice development by documenting lessons learned and reusable assets.
  • Travel may be required; travel percentage will vary based on business needs and client requirements.

Requirements

  • At least five years of Salesforce experience, including Salesforce Lightning Experience, Lightning Design System (SLDS), and platform capabilities (declarative and custom).
  • At least five years of UX design experience, emphasizing human-centered design, user research, journey mapping, usability testing, and iterative design.
  • At least two years of UI and interaction design experience, including wireframing, prototyping, and visual design using Figma or Adobe XD.
  • At least two years of enterprise workflow design experience, with the ability to simplify complex CRM workflows and design efficient end-to-end user journeys.
  • Bachelor’s degree or equivalent work experience (minimum 12 years); if using an Associate’s degree, a minimum of 6 years of work experience is required.

Technologies

  • Salesforce Lightning Experience
  • Lightning Design System (SLDS)
  • Figma
  • Adobe XD

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off

Role Location and Salary Range

  • California: USD 94,400 - 266,300 per year
  • Cleveland: USD 87,400 - 213,000 per year
  • Colorado: USD 94,400 - 230,000 per year
  • District of Columbia: USD 100,500 - 245,000 per year
  • Illinois: USD 87,400 - 230,000 per year
  • Maine: USD 80,400 - 196,000 per year
  • Maryland: USD 94,400 - 230,000 per year
  • Massachusetts: USD 94,400 - 245,000 per year
  • Minnesota: USD 94,400 - 230,000 per year
  • New York: USD 87,400 - 266,300 per year
  • New Jersey: USD 100,500 - 266,300 per year
  • Virginia: USD 87,400 - 245,000 per year
  • Washington: USD 100,500 - 245,000 per year

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