Product Designer II, Internal Tools

SpotHero offers an engaging, growth-focused environment where you can shape the internal tools that power our teams. This onsite Chicago role presents a base salary of $96,000-$120,000 per year, plus a discretionary bonus and a comprehensive rewards package. You will join our Internal Tools squad to design intuitive workflows that help our teams onboard facilities, manage information, and keep operations running smoothly. This position is based in Chicago, IL with an in-office expectation of one day per week.

Benefits

• Career growth in a fast-growing company with unlimited potential
• Excellent benefits package
• Generous portion of medical premiums covered
• 50% of dental and vision premiums covered
• Company-sponsored life insurance
• Short-term disability
• AD&D coverage
• 401(k) with match and immediate vesting
• Comprehensive leave policies and flexible PTO
• Strong work-life balance
• UberEats weekly lunch stipend for in-office days
• Udemy license and personal learning budget
• Annual parking stipend
• Collaborative, innovative, and casual yet productive culture
• Active focus on allyship and inclusive culture with ERGs and learning resources
• Discovery Days for Product and Engineering
• Aspiring Leaders program and mentorship opportunities
• Wellness program supporting physical and mental wellbeing
• Award recognition such as CityLights by 1871, BuiltIn Best Places To Work 2026, Most Loved Workplace, and top culture accolades
• Recognized as a leading place for women and diversity in company culture rankings

Responsibilities

• Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders
• Communicate conceptual ideas, design rationale, and the user-centered design process within a cross-functional team
• Glean insights about current and future users from qualitative and quantitative research
• Formulate and test hypotheses based on user research and behavioral analytics
• Define UX and UI requirements with your product manager and engineering team to ensure consistency across channels and products
• Design user research and usability studies, collect feedback, and respond effectively
• Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables
• Develop thoughtful A/B tests and growth experiments through innovative design solutions
• Collaborate with other designers and engineers on our evolving design system

Requirements

• Bachelor's degree or equivalent with 3-5 years of professional experience designing for B2B products
• Portfolio that showcases your design process and thinking
• Strong understanding of the design process, information architecture, usability, and heuristics
• Experience with multiple research methodologies
• Firm grasp of different UI constructs
• Proficiency with Figma
• Ability to meet and communicate deadlines
• View design as a scientific discipline and measure success by business impact
• Self-starter who actively seeks the why to make SpotHero experiences easy and enjoyable
• Comfort navigating ambiguity
• Deep knowledge of responsive web design, iOS, and Android best practices
• Passion for user-centered design and collaboration
• Willingness to embrace iterative development
• Enthusiasm for usability testing, field user conversations, A/B testing, and sharing learnings
• Strong communication skills, both written and spoken, and solid organizational abilities
• Experience working closely with engineering and product managers

Technologies

• Figma
• Optimizely
• Mixpanel
• Jira

How to apply

Please include a portfolio, LinkedIn profile, and any project you are particularly proud of. We value work that demonstrates collaboration and impact, and we love seeing work that others appreciated.

Who we are

At SpotHero, we empower people to get everywhere more easily. We are growing quickly and aim to bring the parking industry into the future through technology. Drivers use our app or website to reserve parking, while parking companies rely on us to reach customers and optimize their business. We connect people and places with technology that makes parking simpler and more accessible.