Founding Product Designer

Finch is building tools for legal professionals, and this role sits at the intersection of design, engineering, and day-to-day operations. As a Founding Product Designer in New York, you will shape the end-to-end product experience for Finch’s external-facing case management work and help translate those learnings into internal paralegal tools as the systems converge.

You’ll spend time with attorneys and paralegals to understand how work actually happens, identify friction in existing tools (including Filevine), and turn those observations into changes that ship alongside the codebase. The focus is practical product design ownership, from discovery through implementation, with clear reasoning in design reviews and constructive pushback when it matters.

What you’ll do

• Own product design end-to-end for Finch’s external-facing case management product, from discovery through implementation.
• Observe real workflows by sitting with attorneys and paralegals, watching how they use Finch tools and systems such as Filevine, then identifying friction before proposing solutions.
• Turn stakeholder requests into scalable solutions that work across the product, avoiding one-off fixes that create clutter elsewhere.
• Partner closely with engineering and the codebase, shipping simple copy, layout, or styling changes yourself when it makes sense.
• Extend the external experience into Finch’s internal paralegal tools as both areas converge.
• Lead with a point of view in design reviews by explaining reasoning, pushing back constructively, and staying open to new evidence.

What you bring

• 4-10+ years of product design experience with direct ownership of complex workflows.
• A demonstrated habit of doing discovery before designing, spending time with the people doing the work rather than relying only on a brief.
• Experience designing operationally intensive software, such as B2B or other workflow-heavy products.
• Comfort thinking in code and working closely with engineers, carrying decisions through implementation instead of stopping at a Figma handoff.
• A track record of forming and defending design decisions with clear reasoning while remaining collaborative and receptive to feedback.

Technologies

• Filevine

Additional considerations

• Experience across both consumer products and B2B or operational software, with a high bar for craft in complex workflows.
• Comfort using AI-native design tools to ship simple changes independently.
• Experience supporting brand or marketing work alongside product design.
• Genuine curiosity about personal injury or legal work, or a record of learning unfamiliar, operationally complex industries quickly.

Compensation and location

• Location: New York, NY (onsite)
• Salary: USD 215,000 - 260,000 per year

Interview process

• Intro: initial conversation about your background, motivation, and the role.
• Interview: deeper dive with a team leader.
• Case Assignment: practical assignment to understand the work and learn about your approach.
• Onsite: visit to the NYC office to meet the team, explore the work, and share lunch.