Creative Director
Job Description
Matchnode is hiring a hands-on Creative Director to shape the agency’s creative POV and lead teams delivering performance-driven digital health advertising on-site in the United States.
Responsibilities
- Define the agency’s creative POV: what great digital health advertising and marketing looks like and how it differs from competing agencies
- Translate complex health services into clear, empathetic language that helps people understand options and take an informed next step
- Own creative strategy for paid social, with Meta and Instagram as core channels and TikTok, YouTube, and other paid channels as client needs require
- Set the standard and tone for ideas, writing, and craft across every account
- Bring cultural moments, platform shifts, and category trends into the agency and into client work ahead of demand
- Push and challenge briefs: refine the ask, challenge obvious angles until the problem is worth solving
- Turn audience insight, funnel data, and competitive gaps into campaign platforms
- Own the creative roadmap with Paid Media, balancing big swings with iteration of proven sprint work
- Carry winning ideas through to landing pages and conversion assets so the journey feels like one brand
- Build a culture where creatives feel inspired and connect creative work to outcomes
Creative & Production
- Write and edit headlines, hooks, scripts, and landing page copy when needed
- Direct production for statics, carousels, motion, short-form video, creator content (UGC), clinician explainers, demos, and patient stories
- Make platform-native work for Meta, TikTok, YouTube, and other channels as needed
Testing & Performance
- Partner with Paid Media and Analytics to run a structured creative testing program, defining hypothesis, audience insight, primary variable, and success criteria before production
- Review performance at the concept, message, format, and asset level
- Use attention and click metrics as diagnostic signals alongside conversion rate, cost per qualified acquisition, and downstream outcomes
- Distinguish creative findings from changes in spend, targeting, landing pages, attribution, or patient intake; avoid declaring winners from limited or misleading data
- Convert results into next steps: what to scale, what to revise, what to stop, and what to test next
- Document learnings so they inform future work across the team
- Monitor fatigue and maintain a steady pipeline of fresh concepts and useful variations supporting client growth
Client Collaboration & Team Leadership
- Lead creative discovery, concept presentations, and performance reviews, explaining audience insight, creative rationale, and proposed tests in language clients can evaluate
- Partner with account management and paid media to own creative recommendations, quality, and delivery
- Coach internal creatives and external partners, setting clear standards and improving their ability to connect craft with measurable outcomes
- Oversee briefing and the creative process across accounts, including feedback, approvals, workload, and production schedules
- Flag scope changes and resource constraints early; deliver within agreed hours, budgets, and deadlines
- Use AI and automation to support research synthesis, ideation, variations, and production where appropriate, with human review for accuracy, originality, brand fit, and sensitive content
- Support new business and account growth with relevant concepts, case studies, and creative recommendations; help leadership scope and price creative work realistically
Technologies
- Meta, Instagram, TikTok, YouTube
- AI