Creative Director

Manhattan Associates is hiring a Creative Director (Atlanta, GA, hybrid) to define how the brand looks, sounds, and feels across global campaigns and experiences.

Responsibilities

• Define and evolve Manhattan brand expression across internal and external touchpoints.
• Maintain consistent quality across visual design, motion, photography, video, presentations, environments, and customer-facing experiences.
• Act as the final creative quality gate for high-visibility work, ensuring thoughtful, coherent, fully resolved output.
• Convert brand strategy and narrative into execution-ready direction for teams, regions, agencies, and production partners.
• Advance the brand over time while preserving recognizability, discipline, and distinctive point of view.
• Partner with Product Marketing, Demand Generation, Content, Communications, Digital, Events, Sales, and regional teams to align brand and commercial priorities.
• Translate technical, product-heavy, or jargon-filled inputs into clear messages, stories, and experiences.
• Lead creative development end-to-end: brief, concept, design, production, launch, and reuse.
• Own creative direction across a broad mix of work including display and paid media, web and landing pages, campaign systems, social, video, animation, photography, presentations, print, and experiential design.
• Set direction for global events, trade shows, roadshows, customer experiences, executive gatherings, and other high-visibility brand moments.
• Shape the complete experience for events: environments, booths, stages, screens, signage, wayfinding, show flow, content capture, and post-event reuse.
• Build scalable creative systems that enable regional relevance while maintaining a coherent global standard.
• Partner with senior leaders on high-stakes presentations, internal broadcasts, company communications, and moments requiring clarity and polish.
• Manage, coach, and develop a multidisciplinary team across design, video, operations, and production.
• Clarify roles, expectations, quality standards, career growth, and decision rights.
• Build a high-trust, low-ego creative culture focused on challenging the work.
• Direct a trusted network of agencies, production companies, freelancers, fabricators, and other specialists for overflow and high-production value.
• Increase team capability through strong briefs, useful feedback, repeatable systems, and thoughtful delegation.
• Establish a creative operating system including intake, briefing, prioritization, capacity planning, timelines, review stages, approvals, handoffs, and service expectations.
• Make clear tradeoffs among quality, speed, scope, budget, and business value.
• Manage budgets, estimates, vendor selection, scopes of work, and production risk with sound judgment.
• Create reusable templates, toolkits, presentation systems, and self-service capabilities to improve quality and reduce rework.
• Support the Digital Asset Management ecosystem so finished work is organized, findable, reusable, and governed.
• Use emerging tools, including AI, thoughtfully to accelerate exploration and production while protecting quality, originality, rights, accessibility, and trust.
• Define and track measures of success, including creative quality, throughput, efficiency, adoption, audience response, and contribution to commercial outcomes.

Requirements

• 10 years of experience leading creative work in-house, at an agency, or in a hybrid environment with deep experience in B2B organizations.
• Experience in global and highly technical organizations is a plus.
• 5+ years of experience building and leading high-performing teams that deliver strong results through clear goals, accountability, coaching, and collaboration.
• Portfolio showing range across brand systems, integrated campaigns, digital, video, presentations, events, and physical or experiential environments.
• Strong combination of creative judgment, operational discipline, and people leadership.
• Strong visual and editorial instincts, including recognizing what is almost right and guiding teams to improve.
• Ability to translate complex products, business strategy, and technical subject matter into simple, persuasive, emotionally resonant creative.
• Comfort managing budgets and making practical production decisions without unnecessary compromise.
• Working knowledge of studio production: cameras, lighting, live video workflows, and editing.
• Experience building scalable creative processes across regions, channels, and varying levels of production value.
• Confidence as a constructive sparring partner with senior leaders and cross-functional stakeholders; direct about work and generous with people.
• High bar for craft, appetite for experimentation, and humility to keep learning.

Technologies

• AI

Benefits

• Market-leading pay
• Comprehensive health coverage
• 401(k) with 50% match up to 6% from day one
• Access Global Path, a structured development program with global opportunities
• Free LinkedIn Learning
• Mentorship
• Hybrid work options
• Flexible policies
• Onsite fitness centers
• Monthly volunteer events

What Success Looks Like

• Manhattan is recognizable, credible, and compelling everywhere it shows up without becoming repetitive or rigid.
• Creative work reaches the market faster due to clear priorities, processes, and decision-making.
• Major campaigns, events, customer stories, and executive moments feel connected, elevated, and commercially useful.
• The in-house studio operates as reliable, high-quality capability rather than just equipment.
• The team grows in capability, confidence, and scale while maintaining a strong creative culture.
• External partners extend capacity with clear scopes, high standards, and strong value.
• Marketing and business partners view Creative as both exceptional craft and a trusted strategic partner.

Why Join Manhattan?

• Competitive Rewards: Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.
• Career Growth: Access Global Path, free LinkedIn Learning, and mentorship.
• Inclusive Culture: Diverse team and Employee Connection Groups including Multicultural Network, LGBTQ+ Alliance, Women’s Initiative Network, and MA Mamas.
• Flexibility & Balance: Hybrid work options, flexible policies, and onsite fitness centers.
• Community Impact: Monthly volunteer events and opportunities to make a difference locally and globally.