AI-Powered UI/UX & Digital Experience, AVP

MUFG is hiring an AI-Powered UI/UX & Digital Experience, AVP in Jersey City, NJ (hybrid) to lead strategy, architecture, and delivery of modern digital experiences across customer, employee, and partner platforms.

Responsibilities

• Lead design and delivery of enterprise-scale digital applications and user experiences
• Set front-end architecture standards, engineering best practices, and UX governance
• Drive modernization of legacy applications to cloud-native React and Angular platforms
• Develop and govern enterprise design systems, UI component libraries, and reusable front-end frameworks
• Collaborate with Product, Engineering, Security, Architecture, and Business teams to deliver innovative solutions
• Ensure compliance with WCAG 2.1 AA accessibility standards, security requirements, and regulatory expectations
• Champion AI-powered digital experiences, including copilots, conversational interfaces, intelligent search, and personalization solutions

Requirements

• 5+ years of software engineering experience in enterprise environments
• 5+ years experience in UI/UX Engineering, Digital Experience, Front-End Development, or Architecture
• Expertise with React, Angular, TypeScript, JavaScript, HTML5, CSS3, responsive design, and micro-frontend architecture
• Experience building enterprise design systems and reusable front-end platforms
• Strong understanding of user experience design, accessibility, customer journey mapping, and digital optimization
• Experience in Banking or Financial Services areas such as Commercial Banking, Payments, Treasury Services, Digital Channels, Customer Onboarding, CIAM, Authentication
• Knowledge of regulatory, cybersecurity, privacy, risk, and compliance requirements affecting digital platforms

Technologies

• React, Angular, TypeScript, JavaScript, HTML5, CSS3
• Micro-frontend architecture
• Azure OpenAI, GPT, Claude, Gemini
• Generative AI platforms, RAG, Semantic Search
• Prompt Engineering, Human-AI Interaction (HAI)

Preferred AI & Emerging Technology Experience

• Hands-on experience with Generative AI platforms such as Azure OpenAI, GPT, Claude, Gemini, or similar technologies
• Experience designing AI copilots, virtual assistants, conversational experiences, and workflow automation solutions
• Knowledge of Prompt Engineering, Human-AI Interaction (HAI), Conversational UX, and AI design patterns
• Experience with RAG, Semantic Search, Knowledge Assistants, and Agentic AI solutions
• Understanding of Responsible AI principles, including transparency, explainability, privacy, governance, accessibility, and security

Education

• Bachelor’s degree in Computer Science or a closely-related discipline, or equivalent professional experience

Compensation

• USD 100,000 - 171,000 per year

Benefits

• Comprehensive health and wellness benefits
• Retirement plans
• Educational assistance and training programs
• Income replacement for qualified employees with disabilities
• Paid maternity and parental bonding leave
• Paid vacation, sick days, and holidays
• Certain discretionary performance-based bonus and/or incentive compensation