McAfee is looking for a Lead Product Designer, AI to shape what trustworthy, safe AI-powered consumer experiences look like as digital risks keep evolving. This hybrid role focuses on turning complex intelligent technologies into clear interaction models that strengthen customer confidence and support better decisions in uncertain moments.
In this position, you will lead AI experience strategy, prototype interaction concepts, and help set scalable principles for explainability, confidence, transparency, and user control. The role is based in San Jose, CA and supports hybrid work from Frisco, TX, San Jose, CA, Newport Beach, CA, or New York City, with in-office time as needed.
What you’ll do
- Own the vision and design strategy for emerging AI-powered products and experiences.
- Investigate how intelligent systems can help consumers reduce risk, make better decisions, and increase confidence.
- Turn complex technologies into intuitive, trustworthy customer experiences.
- Design new interaction models that balance automation, guidance, personalization, and user control.
- Define experience principles that can scale across future generations of products and services.
- Create experiences that help users understand and trust AI-driven recommendations and actions.
- Set patterns for explainability, confidence levels, transparency, and user control.
- Design customer journeys that support navigating emerging digital risks and evolving online threats.
- Build design systems that balance proactive protection with user autonomy.
- Advocate for responsible, ethical, and human-centered AI experiences.
- Design workflows that enable effective collaboration between users and intelligent systems.
- Explore emerging paradigms including AI assistants, autonomous agents, recommendation systems, and adaptive experiences.
- Establish interaction patterns for guidance, intervention, automation, and decision support.
- Define how intelligent systems should interact with people during uncertainty, risk, or complexity.
- Integrate AI-powered capabilities into research, ideation, concept generation, prototyping, content creation, and design exploration.
- Experiment with emerging tools and workflows to accelerate product discovery and innovation.
- Help establish best practices for AI-enabled design and product development.
- Build a culture of experimentation, continuous learning, and responsible AI adoption within the design organization.
- Translate customer insights, technology trends, and market opportunities into product vision and strategy.
- Partner closely with Product Management, Engineering, Research, Data Science, and business leaders.
- Facilitate strategic conversations and align stakeholders around customer-centered outcomes.
- Influence roadmap decisions through design leadership and strong customer advocacy.
- Raise the quality of product thinking across the organization.
- Mentor and coach designers on systems thinking, AI-enabled workflows, and strategic design practices.
- Build alignment across cross-functional teams and executive stakeholders.
- Contribute to the growth and maturity of the design organization.
What you bring
- 8+ years of product design experience, or equivalent experience shaping and delivering innovative digital products, platforms, services, or AI-driven experiences.
- Proven success leading complex initiatives from concept through launch.
- Strong expertise in interaction design, systems thinking, service design, human-centered design, and product strategy.
- Demonstrated ability to influence product direction and executive stakeholders.
- Experience working across multidisciplinary teams including Product, Engineering, Research, Data Science, and AI/ML practitioners.
- Strong ability to navigate ambiguity and define solutions in emerging technology spaces.
- Excellent communication, storytelling, facilitation, and stakeholder management skills.
- Proficiency with Figma and modern design systems.
- Demonstrated experience designing AI-powered products, intelligent systems, agentic experiences, or human-AI interactions.
- Strong understanding of AI capabilities, limitations, risks, and emerging user experience patterns.
- Experience designing experiences that help users understand, evaluate, and appropriately act on AI-generated recommendations, insights, or actions.
- Proven ability to leverage AI throughout the design lifecycle, including research synthesis, ideation, prototyping, content development, and evaluation.
- Deep curiosity about how AI is changing consumer behavior, trust, decision-making, and digital experiences.
- Passion for exploring how AI can transform both customer experiences and design workflows.
- Systems-focused thinking, comfort in ambiguity, and balance of long-term vision with pragmatic execution.
- Ability to simplify highly technical concepts into intuitive experiences.
- Understanding of how trust is built, maintained, and lost in digital products.
- View AI as both a product capability and a force multiplier for teams.
- Curiosity, strategic thinking, and willingness to challenge conventional approaches.
Compensation
USD 135,910 - 223,285 per year, depending on experience and qualifications.
Benefits
- Bonus Program
- 401k Retirement
- Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
- Paid Parental Leave
- Support and Community Involvement
- 14 Paid Company Holidays
- Unlimited Paid Time Off for Exempt Employees
- 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
Hybrid work details
- This is a hybrid role based in one of the hub locations: Frisco, Texas; San Jose, CA; Newport Beach, CA; or New York City.
- In-office attendance is expected on an as-needed basis, with work from a home office otherwise.
