Senior Product Designer, First Mile AI

EvenUp is building First Mile AI to help law firms acquire and intake new clients through intuitive, AI-powered experiences. In this hybrid role in San Francisco, CA, you will shape 0-to-1 design from early discovery through launch and iteration. You will work in close partnership with product, engineering, data science, and ML teams to turn complex workflows into experiences that feel simple, useful, and trustworthy.

What you’ll do

• Own end-to-end design for 0-to-1 experiences across leads and intake, from discovery and early concepts through launch and iteration.
• Build a deep understanding of law firm workflows and identify opportunities to reduce friction for case managers, paralegals, and lawyers.
• Design intuitive user flows for complex workflows including lead qualification, intake, outbound marketing, AI-assisted lead engagement, and referral experiences.
• Design AI-powered experiences that handle complexity with clarity, including human-in-the-loop workflows, transparency, and guardrails.
• Partner with product managers, engineers, data scientists, and ML researchers to translate ambiguous problems into scalable product experiences.
• Run qualitative research and usability testing to validate concepts and continuously improve the experience.
• Create polished, high-quality interfaces using the design system, while evolving patterns for new AI-powered workflows.
• Communicate design decisions clearly and connect your work to broader product goals.

What you bring

• 5+ years of experience in software product design, including designing and shipping B2B SaaS products.
• Experience taking complex workflows from concept to launch, especially in ambiguous or 0-to-1 environments.
• Proven experience designing AI-powered products, with strong understanding of how AI, LLMs, and agentic workflows shape user experiences. This is a requirement.
• Product and systems thinking to simplify complex workflows into intuitive experiences.
• Strong qualitative research and usability testing skills, with ability to translate insights into design decisions.
• High proficiency in Figma and strong interaction and visual design instincts.
• An execution mindset with the ability to move quickly while maintaining high craft and quality.
• Strong communication and collaboration skills across product, engineering, data science, and ML teams.

Technologies

• Figma
• LLMs

Benefits and perks

• Choice of medical, dental, and vision insurance plans for you and your family.
• Additional insurance coverage options for life, accident, or critical illness.
• Flexible paid time off, sick leave, short-term and long-term disability.
• 10 US observed holidays and Canadian statutory holidays by province.
• Home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in-person meet-up program.

Compensation

$117,901 - $160,000 per year.

Additional notes for candidates

• EvenUp does not accept resumes or expressions of interest via email or social media messages. Apply through the careers page.
• EvenUp may use AI notetakers and other recording devices in the recruiting process.
• If you interview with us, with consent, we may record conversations and summarize them into notes for internal use.
• Recording is optional, and declining will not affect candidacy.

Equal opportunity: EvenUp is an equal opportunity employer and is committed to diversity and inclusion. They do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Bonus: Experience designing conversational interfaces, AI agents, or other human-in-the-loop AI experiences, or working on products with complex data and workflows.

Other program details: Hubs in San Francisco and Toronto.