Senior Product Designer

What you’ll do

• Set and communicate a clear UX vision across assigned web customer journeys.
• Lead information architecture, including navigation, wayfinding, and content hierarchy for the experiences you own.
• Translate complex products, licensing, audience needs, and business requirements into customer-friendly web experiences.
• Design and validate end-to-end journeys from awareness through enrollment or purchase.
• Partner with product marketing, content, analytics, engineering, web production, and agencies to align priorities and delivery.
• Evaluate comprehension, wayfinding, and performance using research and post-launch data, then iterate based on findings.
• Contribute to the design system by designing, extending, and authoring reusable components and patterns, including token application and responsible use of library architecture.
• Author and maintain usage guidance and documentation so teams can apply patterns correctly without requiring direct support.
• Identify recurring local needs that indicate system-level gaps and coordinate with the design system team to resolve them.
• Collaborate with engineering to keep design libraries and component implementations in sync, and clearly communicate tradeoffs between design intent and technical feasibility.
• Ensure accessibility and responsive behavior are first-class requirements in every component and pattern.
• Support adoption across partner teams by helping resolve conflicts between local needs and system standards.
• Raise the quality bar through strong visual, interaction, and systems design, using constructive critique.
• Manage competing priorities across delivery commitments and system work without letting either stall.

What you bring

Education and experience requirements: A Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design. OR a Master’s Degree in one of the listed fields AND 4+ years experience working in product or service design. OR equivalent experience (for example, demonstrated experience working in product or service design or using…)

• Hands-on experience building and maintaining design system components, patterns, and tokens in Figma, including variables, variants, and library architecture, plus writing supporting usage documentation.
• Experience supporting a design system across multiple independent product or marketing teams, including governance such as contribution models, versioning, and deprecation.
• Experience designing end-to-end web journeys in complex information environments (for example: product catalogs, taxonomies, or large content ecosystems), with depth in information architecture and prototyping.
• Experience using research, analytics, or adoption data to improve digital experiences, and strong written and verbal skills to communicate design rationale across disciplines.

Application process

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.