Senior Graphic Design, Editorial, & Communications Co-Op

Join MBTA’s Office of Performance Management and Innovation (OPMI) as a Senior Graphic Design, Editorial, & Communications Co-Op in a hybrid setting. This role supports OPMI publications and communications across formats, with a primary focus on strengthening OPMI’s web presence. You’ll team up with analysts and researchers to translate analytical work into clear, engaging visuals and narratives that help diverse audiences understand projects and outcomes.

Why this co-op: work that connects design, editorial, and communications to real performance and innovation efforts; a hybrid office model with predictable in-office days; and a laptop provided for work. You will also have accrued paid sick leave and a monthly transportation pass (based on your commute city, at no cost).

Responsibilities

• Collaborate with team members to create and maintain the OPMI website.
• Build familiarity with OPMI projects and programs to develop communications and materials that are accurate, meaningful, and compelling to diverse audiences.
• Creatively produce visual content such as infographics, flowcharts, handouts, and report layouts for marketing, communications, and training.
• Identify, organize, and select information to shape narratives that can be communicated across multiple media.
• Support the writing and editing process for OPMI web posts.
• Manage web content.
• Proofread and edit documents and materials for others.
• Attend team and staff meetings, organizational events, fieldwork, project teams, or complete other assigned duties.
• Provide internal and external customers with courteous and professional experiences.
• In collaboration with OPMI analysts and researchers, communicate findings through reports, diagrams, charts, graphs, infographics, presentations, web postings, posters, and accompanying narratives.
• Perform additional duties and projects as assigned, which may focus on specific departments or locations.

Requirements

• Enrolled for the entire duration of employment in a graduate / Master’s degree program at an accredited college or university.
• Excellent writing skills.
• Above average sense of visual design.
• Strong interest or experience with data governance, including familiarity with open data platforms.
• Above average proficiency with standard office software (for example, Microsoft Office) and/or relevant technical tools.
• Above average ability to communicate effectively in English, both written and oral.
• Highly organized, self-motivated, and detail oriented.
• Demonstrated interest in public transportation, urban planning, engineering, public policy, or public service.
• Proven ability to work independently and collaboratively in diverse, fast-paced environments.
• Ability to commute independently to assigned locations within the Greater Boston metro area as required.
• Authorized to work in the United States (MBTA does not provide visa sponsorship such as H1-B status).

Tools & Technologies

• Microsoft Office
• Adobe Creative Suite

Work Location & Hybrid Details

• Boston, MA (hybrid). OPMI operates as a hybrid office with both remote and in-office work.
• Staff are expected to be in the office 2 to 3 days per week, with Tuesday and Thursday as all-staff days (everyone in-office).
• OPMI will provide a laptop that can be taken home for work.
• Office location: 10 Park Plaza, Boston, MA 02116 (downtown), accessible via transit and to people with disabilities.

Job Type & Pay

• Job type: internship
• Pay: USD 24 - 28 per hourly

Additional Program Conditions

• Intern/co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration.
• Valid work authorization and a U.S. Social Security Number are required prior to pre-employment screenings/pre-boarding and throughout the program.

Note: Additional screening, safety-sensitive testing, eligibility, and other role conditions apply and are outlined in the posting, including background screening (CORI), background and possible medical clinic screening, and compliance requirements.