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Job Description

The Manager, Visual Design leads an in-house visual design team, shaping how complex business objectives are expressed through clear, compelling visual storytelling. This role delivers high-level art direction, mentors designers, and helps ensure the visual design practice stays current with evolving technologies and industry trends.

Responsibilities

  • Guide the ongoing development of the brand system and its defining assets, including oversight of the brand guidelines site.
  • Provide high-level art direction across all visual assets to maintain brand consistency and ensure high-quality, polished aesthetic execution.
  • Lead the visual design practice with a future-forward approach by identifying and implementing emerging skill sets and tools such as AI-assisted design, interactive media, and new collaboration platforms.
  • Supervise and mentor a team of visual designers (individual contributors), building a culture centered on continuous learning, inspiration, and accountability.
  • Own capacity and capability planning by strategically matching team strengths to the evolving needs of the organization and aligning with the pipeline of projects.
  • Serve as a trusted advisor to Line of Business stakeholders by translating business requirements into visual strategies that drive results.
  • Collaborate with shared service teams including copywriting, content, video, and email to support unified, integrated campaign delivery.
  • Provide hands-on design direction.

Requirements

  • Bachelor’s degree in design or a related field plus 4 years of experience, or a High School diploma plus 8 years of visual design experience.
  • 5 years of management experience.
  • Provide a diverse demo reel showing mastery of high-end production value and the ability to create effective, quick-turn marketing content.
  • Maintain a strong, multi-faceted portfolio demonstrating a proven record of leading multi-channel campaigns with a focus on sophisticated corporate branding.
  • Ability to balance business objectives with a rigorous, uncompromising focus on pixel-perfect detail.
  • Exceptional interpersonal and presentation skills, including the ability to translate design concepts for creative teams and ROI considerations for business stakeholders.
  • Expert command of Adobe Creative Cloud and Figma, with understanding of how design connects with marketing automation and project management tools.

Technologies

  • Adobe Creative Cloud
  • Figma

Preferred Qualifications

  • Agency or in-house production experience

Location and Work Model

Walnut Creek, CA (hybrid). This role requires 3 days per week in the Walnut Creek, CA office.

Salary

USD 132,465 - 165,580 per year

Benefits

  • Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position.
  • 401k Matching: $1 for $1 company match up to 6% of eligible earnings per pay period.
  • Benefits: Medical, Dental, Vision, wellness program and more.
  • Paid Holidays.
  • Paid Time Off: Paid time off accrues monthly, and depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative environment: AAA values contributions that support exceptional service to members.
  • Free AAA Classic Membership.
  • AAA Product Discounts.
  • Tuition Reimbursement Program.

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