Creative Director

Aircall.io, Inc. is building a creative platform that helps the brand stand out in the AI voice agent space. As a Creative Director, you will operate as a player-coach, shaping global creative direction while leading storytelling systems, multidisciplinary teams, and scalable production workflows across channels.

Role overview

You will define and evolve Aircall’s global creative vision, translate complex product and AI propositions into clear ideas, and maintain a consistent quality bar across brand design and content. The work spans product launch creative platforms, integrated campaigns, category moments, events, and brand activations, supported by briefing, review, prioritization, and approval processes.

Responsibilities

• Define and evolve Aircall’s global creative vision, principles, and storytelling system.
• Build distinctive creative platforms for major product launches, integrated campaigns, category moments, events, and brand activations.
• Translate complex product and AI propositions into clear, compelling ideas across audiences and channels.
• Set and protect a quality bar across brand design, copywriting, video, motion, social, events, and digital experiences.
• Lead and develop a multidisciplinary team across design, copy, video, content production, and localization.
• Direct internal teams and external creative partners from brief and concept through production and launch.
• Partner with Product Marketing, Integrated Programs, Demand Generation, Regional Marketing, and leadership to connect creative work to business priorities.
• Build scalable creative systems, templates, and production models for global consistency with regional adaptation.
• Establish clear briefing, review, prioritization, and approval processes to improve quality, speed, and accountability.
• Guide creative direction for organic social and video in partnership with regional Content Strategists.
• Use AI and automation to improve creative development, versioning, localization, and production workflows.
• Evaluate creative performance and apply learnings to strengthen future campaigns and brand programs.

Requirements

• 8+ years of experience in creative, brand, or content leadership roles.
• B2B SaaS experience required; experience marketing AI products or working at an AI-focused company is a strong plus.
• Strong portfolio showing distinctive brand systems, creative brand campaigns, and multi-channel creative work.
• In-house experience with a strong bias toward building and leading internal creative capabilities.
• Experience managing and developing multidisciplinary creative talent.
• Proven ability to translate technical or complex products into simple, memorable creative ideas.
• Experience building global creative platforms adaptable across markets, languages, and channels.
• Demonstrated ability to lead complex creative programs with multiple stakeholders and dependencies.
• AI fluency, with practical experience using AI to improve the quality, speed, or scale of creative production.
• Strategic, opinionated design perspective balanced with sound business judgment and collaboration.

Benefits

• Work-life balance matters at Aircall.
• Fast-learning environment with entrepreneurial energy and strong team spirit.
• 45+ nationalities and a cosmopolite, multi-cultural mindset.
• Competitive salary package and benefits.

Location and compensation

• Location: New York, NY (onsite)
• Salary: USD 200,000 - 240,000 per yearly