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1d ago

Director, User Interface/User Experience

Salesforce San Francisco, CA

San Francisco, CA

1d ago

$197k - $345k/yr Full time Ai Design Tools Collaboration Design Lead

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Job Description

This role directs Salesforce's Developer Experience (DX) Design team to define and drive end-to-end UX strategy for developer tools and AI-enabled workflows.

Responsibilities

Set the North Star: Develop a multi-year UX strategy for Salesforce Developer Tools, creating a cohesive ecosystem across CLI, IDE extensions, cloud sandboxes, and AI-assisted canvases.
Build Instant Technical Trust: Collaborate with product managers, software engineers, and UX designers to translate high level vision into technically feasible architectures.
Lead by Doing: Balance strategic management with hands-on contribution. Build code-backed prototypes, conduct design and tech spikes, and experiment with emerging developer tooling patterns.
Pioneer AI-Driven Dev Tooling: Leverage extensive experience with state-of-the-art AI tech, modern LLMs, and developer tooling integrations to shape Agentforce Vibes and other developer tools.
Design Human-Agent Interaction: Lead the shift toward autonomous agentic workflows, prompt-to-code interfaces, context-aware inline assistance, and human-in-the-loop developer experiences.
Model Best Practices: Establish AI-fluent design workflows within the team, showing how generative tools and intelligent agents accelerate design-to-development cycles.
Mentor & Empower: Recruit, mentor, and retain a high-performing team of product designers, hybrid design-technologists, and user researchers.
Design System Integration: Partner with the Salesforce Lightning Design System (SLDS) team to define UI patterns and component libraries for code editors, terminal interfaces, and canvas workflows.
Research & Developer Empathy: Oversee qualitative and quantitative developer research, while staying close to developer workflows to minimize cognitive friction for users from junior developers to enterprise architects.

Requirements

Hybrid Designer and Developer Expertise: Formal training and professional experience in both UX/Product Design and Software Development, such as a degree in HCI or CS or a dual career path as Designer and Front-End/Full-Stack Engineer.
10+ years of total experience in UX Design, Product Design, or Developer Tooling.
5+ years in a direct people management/leadership role overseeing design teams, with a proven track record as an active leader who also contributes hands-on.
Proven AI Fluency: 2+ years of hands-on experience building with, designing for, or developing against modern AI tools, LLMs, AI coding assistants, or agentic frameworks.
Developer Domain and Persona Expertise: Deep familiarity with developer jobs to be done, workflows, mental models, and daily toolchains (IDE extensions, Git, CLI, CI/CD pipelines, APIs, and cloud environments).
Lead by Example with Hands-On Prototyping: Ability to write code to create high-fidelity, interactive prototypes that demonstrate UX vision to executives and engineering partners.
Portfolio Required: Must show examples of design leadership, team mentorship, hands-on technical/coded artifacts, complex systems design, and AI-driven interfaces.
A related technical degree required.

Technologies

VS Code
Code Builder
Lightning Web Components (LWC)
Salesforce DX (SFDX)
Command Line Interfaces (CLI)
Git
CI/CD pipelines
Apex
Metadata API
Data Cloud
Lightning Design System (SLDS)
VS Code extensions

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchase program

Preferred Qualifications

Familiarity with the Salesforce Developer Ecosystem including Apex, Lightning Web Components, Salesforce DX, Metadata API, and Data Cloud.
Active track record of contributing to developer tools, VS Code extensions, or open-source developer projects.

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