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Digital Product Designer - UX

Mayo Clinic Rochester, MN 🇺🇸 Remote

Rochester, MN

Today

$122k - $177k/yr Full time Accessibility Collaboration Design

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Job Description

Digital Product Designer (UX) role with Mayo Clinic Platform, joining the Product Design team to support patient-focused digital experiences across multiple platforms.

Responsibilities

Analyze, plan, and sequence user interactions with software, applications, and digital experiences over time
Apply human-centered design practices to understand needs of patients, clinicians, customers, and other users
Translate user needs into digital experiences that are easy, clear, useful, and pleasing
Plan and conduct UX research and usability testing to guide product discovery and development
Define research objectives, create research and usability test plans, recruit and prepare participants, and facilitate interviews and usability studies
Analyze qualitative and quantitative findings and synthesize insights into actionable design recommendations
Independently plan, facilitate, and analyze user research and usability testing sessions
Communicate research findings to cross-functional stakeholders
Turn research into Use Cases, User Journeys, User Flow Diagrams, Navigation Structures, and Information Architecture to optimize UX
Partner with Product and Engineering to shape products that align user needs with business requirements
Design experiences across browsers, responsive web applications, native apps, smart watches, kiosks, and web-connected health monitoring devices
Develop and deliver Storyboards, Wireframes, Interface Modules and Pages, Prototypes, and Design Specifications
Evaluate designs using project-specific and enterprise standards and metrics
Plan and facilitate usability evaluations of concepts and prototypes; identify usability issues and opportunities
Incorporate research findings into iterative design improvements
Design according to WCAG 2.0 AA Accessibility Standards
Maintain, grow, implement, and refine Mayo Clinic Platform’s digital design language with the Product Design team
Facilitate design workshops and collaborative working sessions; synthesize divergent perspectives
Communicate design rationale and research findings clearly to Product, Engineering, and other stakeholders

Requirements

High School diploma/GED required
5-7 years of experience in Design with demonstrated impact
Understanding of the Human Centered Design (HCD) process
Working knowledge of current User Experience methods
Excellent visual communication skills and the ability to clarify complex problems
Excellent interpersonal and communication skills, including confident presentation skills
Ability to design for people with serious and complex medical conditions
Understanding of how colleagues in Experience Design (such as Researchers and Engineering) work
Ability to communicate clearly to project or executive teams
Demonstrated use of an iterative design cycle method to refine products
Demonstrated knowledge of design tools and platforms: Adobe CS, Sketch, Figma, Mural, Invision (etc.)
Experience working in Scrum Agile methodology to define User Stories as part of sprint planning
Practices align with Mayo Clinic’s value: “the needs of the patient come first.”

Technologies

Adobe CS, Sketch, Figma, Mural, Invision
Scrum Agile
WCAG 2.0 AA

Compensation

USD 121,846 - 176,696 per year
Compensation detail: $121,846.40 - $176,696.00
Exemption status: Exempt

Benefits

Medical: multiple plan options
Dental: Delta Dental or reimbursement account for flexible coverage
Vision: affordable plan with national network
Pre-Tax Savings: HSA and FSAs for eligible expenses
Retirement: competitive retirement package

Benefits eligible: Yes

Schedule

Full Time
Hours/pay period: 80
Monday - Friday
10%+ travel may be required

Location: Rochester, MN (remote). Recruiter: Joy Kundrata.

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