Sales Support

Sales Support Design Jobs

3 jobs found

9d ago

Customer Service (With Graphic Design Experience)

FastSigns NYU New York, NY

New York, NY

9d ago

$20+/hr Full time Adobe Creative Suite Adobe Illustrator Customer Service

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Job Description

FastSigns NYU is seeking a Customer Service professional with graphic design experience to act as the first point of contact and produce production-ready signage graphics onsite in New York.

Responsibilities

Welcome and assist customers in person, over the phone, and via email
Consult with customers to understand signage and visual communication needs
Prepare estimates, quotes, and work orders
Build lasting customer relationships through consistent, exceptional service
Coordinate projects from initial inquiry through final delivery
Attend daily team meetings and contribute to business and marketing initiatives
Create and modify artwork using Adobe Illustrator and other Adobe Creative Suite applications
Prepare production-ready files for printing, cutting, and fabrication
Review customer-provided artwork and ensure files meet production requirements
Create layouts, proofs, illustrations, and signage based on customer specifications
Communicate with production staff to ensure jobs are completed accurately and efficiently
Inspect artwork and production files for quality before output

Requirements

2+ years of customer service, graphic design, or sign industry experience preferred
Proficiency in Adobe Illustrator (required)
Experience with Adobe Creative Suite (plus)
Strong communication and customer service skills
Organized approach with excellent attention to detail
Ability to manage multiple projects and prioritize effectively
Comfort working independently and collaboratively
Problem-solving mindset and willingness to learn
Ability to sit and work at a computer for extended periods
Capability to work in a fast-paced environment while maintaining high-quality output

Tools & Technologies

Adobe Illustrator
Adobe Creative Suite

Compensation & Schedule

$20.00 per hour
From $20.00 per hour
Expected hours: 40.0 per week
Work location: In-person
Availability: Monday–Saturday

Benefits

Paid Vacation & Holidays
Sick Days
Performance Bonuses
Ongoing Training & Professional Development
Opportunities for Career Growth

Job location: New York, NY (onsite)

Employment focus: Customer service combined with graphic design for signage production-ready artwork

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30d ago

Customer Service & Graphic Design Associate

Signs2U Boise, ID

Boise, ID

30d ago Closed

$19 - $23/hr Full time Adobe Creative Suite Adobe Illustrator Customer Service

This position is no longer accepting applications (closed Nov 6, 2026).

Job Description

Signs2U is seeking a Customer Service & Graphic Design Associate for an onsite role in Boise, ID. This position runs the front of the shop, combining customer support with straightforward design work using Adobe Illustrator.

Role Overview

The role is primarily focused on customer-facing operations. You will handle calls, walk-ins, quotes, payments, and order notifications, while also creating simple layouts and proofs for standard sign products. Design tasks are hands-on and intended to be approachable from the start, supported by shop training.

Responsibilities

Greet walk-in customers and answer incoming calls
Respond to website inquiries and route larger projects to project managers
Prepare quotes for standard items such as banners, yard signs, and decals in the shop management system
Take payments in person and over the phone, including checking customers out at pickup
Notify customers when their orders are ready
Create simple layouts and proofs in Adobe Illustrator
Support project managers by keeping customer and job files organized

Requirements

Customer-facing experience such as retail, front desk, food service, or similar
Working knowledge of Adobe Illustrator
Friendly, confident communication in person and on the phone
Reliability and attention to detail
Ability to manage multiple priorities, including the phone, the counter, and the computer during busy periods
A degree or coursework in graphic design is a plus; recent grads are welcome

Technologies

Adobe Illustrator

Pay and Schedule

Pay: $19.00 - $23.00 per hour
Expected hours: 40.0 hours per week

Benefits

Competitive pay
Quarterly bonus program, plus an annual bonus based on full-year company performance
Health insurance
Paid time off and paid holidays
Professional development assistance
Employee discount
Dental insurance
Vision insurance

Application Questions

What customer service experience do you have (retail, front desk, or similar)?
How would you rate your Adobe Illustrator skills (beginner, intermediate, advanced), and what kind of work have you done in it?

What to Expect

This is a front-of-shop role first.
Most of the day is spent assisting customers via phone, email, or in person, alongside straightforward hands-on design work.
Training is provided on sign products, materials, and pricing.
As you learn the business, there is room to take on more design work and grow toward a project manager role.

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3mo ago

Customer Service: Sales & Graphic Design

Special Tees Frederick, MD

Frederick, MD

3mo ago Closed

$15 - $25/hr Full time Adobe Creative Suite Collaboration Customer Service

This position is no longer accepting applications (closed Aug 12, 2026).

Job Description

Special Tees seeks a Graphic Designer with Customer Service and Sales responsibilities onsite in Frederick, MD.

Responsibilities

Maintain a flexible, energetic presence that works well in a team while delivering precise self management and detailed work
Manage competing priorities and adapt to changing business needs
Collaborate effectively and communicate across different channels
Lead with creative problem solving when addressing ambiguity or strategic challenges
Provide customer service via phone, email, and in person
Tailor communication style to suit client personalities and project requirements
Apply math skills to protect margins and project profitability
Type at least 40 words per minute
Partner with sales and production to ensure timely delivery of art proofs and design assets
Create art files and proofs quickly in Adobe Illustrator and/or Adobe Photoshop
Average daily output: eight art proofs or eight output files
Contribute to personal and overall sales goals through client service, communication, and design work
Navigate efficiently between art programs and other office software
Use the customer database and related systems to save design and print details per customer/order
Rebuild logos in vector format for print quality assurance
Produce original artwork quickly while considering client style and personality
Modify existing art files for updates or internal use as needed
Generate output files to specifications, considering imprint area, garment color, ink colors, and garment type
Assist in maintaining the production schedule with the sales team to ensure timely printing and shipping
Coordinate with production on job-specific print details
Inspect prints to verify they match the proofs
Prepare, cut, and apply vinyl as required
Assist with patches and other garment decorations as needed
Research products and processes online to support ongoing learning and growth
Use online resources for troubleshooting as necessary
Monitor supplies inventory to keep production moving
Establish and maintain relationships with suppliers and manufacturers via phone and email
Support general office and shop organization, mail handling, and purchase orders
Expand and develop online program during downtime (no prior experience required)
Lift up to 40 lbs and assist customers with loading orders into vehicles as needed
Occasional driving for work may be required

Requirements

Education: High school diploma or equivalent preferred
Graphic design experience: 1 year (Required)
Adobe Creative Suite experience: 1 year (Required)
Adobe Illustrator experience: 1 year (Required)
Strong strategic planning, systematic organization, attention to detail
Proficiency with Adobe Creative Cloud, especially Illustrator and Photoshop
Mastery of typography, drawing, and illustration
Solution oriented with independent problem solving in ambiguous situations
Experience in screen printing, promotional products, or signage is a plus
Portfolio to be provided
Social media marketing experience is beneficial but not required
Microsoft Word and Excel; familiarity with Apple Mail or Gmail
Bonus: Shopworks, InkSoft, ASI, ESP knowledge

Technologies

Adobe Illustrator
Adobe Photoshop
Adobe Creative Suite / Adobe CC
Shopworks
InkSoft
ASI
ESP
Microsoft Word
Microsoft Excel
Apple Mail
Gmail

Benefits

Relaxed casual dress code
Family oriented team atmosphere
Nights and weekends off
Collaborative, creative peers
Employee discount on goods through a wide vendor network
Full-time employees receive major holidays
Two weeks paid vacation per year after a 90 day intro period; accrual timing may depend on hire date
Retirement plan with employer match up to 3% after the first year
Full-time schedule is 40 hours per week, potentially up to 45 during peak demand

Job Type

Full-time

Pay

$15.00 - $25.00 per hour

Expected Hours

40 – 45 per week

Application Questions

Please describe your comfort level communicating via phone and email
What is your typing speed in words per minute

Work Location

In person

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Sales Support Design Jobs

Customer Service (With Graphic Design Experience)

Customer Service & Graphic Design Associate

Customer Service: Sales & Graphic Design

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