Design Jobs in Hopkinton, MA

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Content Design Systems Engineer

Dell Technologies Hopkinton, MA

Hopkinton, MA

Today

$128k - $166k/yr Full time Ai Experience Design Collaboration Content Design

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Job Description

Dell Technologies is hiring a Content Design Systems Engineer in Hopkinton, MA (onsite) to scale reusable content systems across the customer experience ecosystem.

Responsibilities

Design and maintain reusable content components, templates, patterns, and standards to support scalable customer communications
Collaborate with designers, engineers, and content teams to implement content in products, design systems, and multi-channel experiences
Structure and optimize content for accessibility, personalization, localization, and consistent delivery across channels
Support content governance through documentation, content audits, and continuous improvement of reusable assets
Contribute to automation and AI-powered workflows while building expertise in structured content and content systems

Requirements

Strong foundation in UX writing, content design, content strategy, or a related discipline
Understanding of user-centered design principles and content best practices
Familiarity with accessibility and inclusive content standards
Familiarity with AI workflows
Experience with design systems, content systems, or reusable frameworks
Ability to recognize patterns and apply existing standards consistently
Comfort working with structured information and content models
Familiarity with CMS platforms, structured content, design tools, or similar AI systems
Ability to collaborate effectively with engineers and technical teams
Curiosity about automation, AI, and workflow optimization
Comfort receiving feedback and iterating on solutions
Desire to learn systems thinking, governance, and scalable content practices
Demonstrates ownership within defined projects
Strong understanding of content design systems, reusable patterns, information architecture, messaging frameworks, and systems thinking
Experience designing content across customer journeys, channels, and interaction states
Foundational or working knowledge of generative AI and LLM-powered experiences, including prompting, context, conversational interactions, and AI-generated content
Strong collaboration and communication skills, including experience working in Figma, design systems, or cross-functional product environments
Minimum 5 years of relevant experience

Technologies

Figma
CMS platforms
LLM-powered experiences
Generative AI

Desirable Requirements

Exposure to AI-powered, agentic, conversational, or generative experiences
Familiarity with prompt design, context engineering, AI evaluation, RAG concepts, or responsible AI practices
Experience or knowledge of structured content, including metadata, taxonomy, schemas, content models, or JSON
Knowledge of localization/internationalization, terminology management, and accessibility practices such as WCAG 2.2
Experience with B2B, commerce, subscription, support, service design, or complex customer journeys

Benefits

Explore the overall benefits experience at MyWellatDell.com

Compensation: $128,350 - $166,100 per year

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