Graphic Design - Project Manager

PostNet Bethlehem (PA130) is seeking a Graphic Design Project Manager to support customers from the first conversation through final pickup. This role blends hands-on graphic design and print preparation with day-to-day project tracking, customer communication, and coordination of print and finishing.

Role overview

You will create and prep marketing materials based on customer ideas, while also managing the workflow for each order. From gathering requirements and setting timelines to producing quotes, mockups, and proofs, you will help ensure every print job is accurate, on schedule, and ready for pickup.

What you’ll do

• Create production-ready designs for flyers, brochures, banners, signs, posters, business cards, and other promotional items
• Prepare, correct, and resize customer files so they print correctly
• Develop quotes, mockups, and proofs for customer approval and recommend improvements
• Operate digital printing and finishing equipment as needed
• Maintain an organized archive of artwork and prior projects
• Collect customer requirements, set timelines, and track orders from request through pickup
• Coordinate printing, finishing, proofing, deadlines, and delivery, and provide customer updates
• Manage multiple rush jobs at once while staying detail-focused
• Greet and support customers in person, and assist by phone and email
• Process orders and payments accurately and recommend products and services
• Assist with shipping tasks using UPS, FedEx, DHL, and USPS, including support for mailbox customers
• Perform other duties as assigned

Required qualifications

• Excellent graphic design and page layout skills
• Professional design portfolio, ideally including business-related graphic products
• Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign); Canva is a plus
• Strong organization and time management, with the ability to handle multiple projects and deadlines
• Exceptional customer service skills and a friendly, professional demeanor
• Comfort with Microsoft Office or Google Workspace and willingness to learn new software
• Strong attention to detail and clear verbal and written communication
• Reliability, ability to follow directions, and accountability for quality
• High school diploma or equivalent (associate’s degree or design certificate preferred)

Tools and technologies

• Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Canva
• Microsoft Office
• Google Workspace

Schedule

• Monday-Friday: 8:30 AM-6:00 PM
• Saturday: 9:00 AM-2:00 PM
• Closed Sunday

Compensation and benefits

Hourly pay: USD 16 to 20 (onsite, Bethlehem, PA).

• Competitive compensation
• Flexible scheduling
• Collaboration-focused environment with hard work, humanity, fun, and laughter
• Career path development and opportunities for advancement
• Paid training, plus ongoing training in print, design, shipping, and sales

Physical and safety requirements

• Ability to stand behind a sales counter for extended periods
• Ability to lift at least 50 pounds
• Ability to communicate clearly with customers by phone, email, and in person
• May be required to operate a motor vehicle
• Ability to perform all duties in a safe and efficient manner

Education requirement: High school diploma or equivalent. Associate’s degree or design certificate is preferred.