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Job Description

JPMorganChase’s Consumer & Community Banking division supports customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within Marketing & Communications, teams shape the firm’s brand and protect its reputation, creating campaigns and servicing messages across Chase.com, the mobile app, and paid media channels.

This role partners closely with cross-functional teammates to own end-to-end visual storytelling for JPMorganChase brand campaigns and experiences. You’ll set creative direction, lead photo shoots, and build scalable design systems that help teams deliver consistent, brand-defining work across digital, social, and print.

What You’ll Do

  • Direct photo shoots and social productions by developing shot lists and visual direction, partnering with producers, photographers, and directors, directing talent on set, and overseeing selects, retouching, and edits.
  • Build and maintain visual identity systems and toolkits that enable consistent execution across partnership assets and channels.
  • Concept and produce creative for card design, packaging, email, print collateral, publication, and other partnership-related applications.
  • Apply advanced visual craft across typography, color theory, layout, and photography direction to create elevated, engaging work.
  • Collaborate across teams to solve design challenges, align on objectives, and deliver cohesive creative outcomes.
  • Present design decisions by articulating rationale and brand standards clearly to team members and stakeholders.

What You Bring

  • 3 to 5 years of creative agency experience in graphic design, brand design, or visual communication design.
  • Education: a bachelor’s degree in design, visual arts, or a related field (or equivalent professional experience).
  • Portfolio demonstrating strong design fundamentals and range across multi-channel deliverables (digital, print, and presentation work).
  • Tool proficiency in Adobe Creative Cloud and Figma, including efficient file setup and organized working practices.
  • Strong command of typography, layout, hierarchy, composition, and image-making or selection.
  • Ability to work within brand guidelines by using templates and design systems while helping maintain them.
  • Cross-functional communication skills for critiques, reviews, and stakeholder conversations.
  • Quality control with high attention to detail from concept through final production files.
  • Project management strengths for handling multiple projects with prioritization and time management.
  • Interest in AI-enabled workflows to support design exploration and execution.

Technologies

  • Adobe Creative Cloud
  • Figma

Compensation & Benefits

  • Salary: USD 71,250 to 100,000 per year (base salary determined based on role, experience, skill set, and location).
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid as cash and/or forfeitable equity.
  • Comprehensive health care coverage and on-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support and financial coaching.

Additional Information

  • Opportunity to work on iconic brands and high-impact projects.
  • Collaborative, creative, and fast-paced team culture.
  • Commitment to professional growth and innovation.

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