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Today

BI Product Designer

Serco North America Washington, DC 🇺🇸 Remote

Washington, DC

Today

$85k - $142k/yr Full time Analytics Automation Developer Bi Dashboard

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Job Description

Serco North America is supporting a US Navy client with agile software development and lifecycle management for integrated readiness models covering Navy ships, aircraft, and selected expeditionary units. In this role, you will help translate readiness data into usable business intelligence by designing and maintaining Tableau-based dashboards and analytics within a remote team environment.

What you’ll do

Develop, design, and maintain dashboards and analytics.
Collect, refine, and prepare data for analytics and visualization.
Manage and utilize dashboard platforms, mainly Tableau, to extract meaningful insights.
Prepare reports using multiple visualization and data modeling methods.
Collect data from different sources and normalize it for consistent reporting.
Test, publish dashboards and reports, and schedule refreshes.
Perform drill-down analysis and prepare reports with increased levels of detail.
Apply algorithms and statistical methods to derive answers from data.
Troubleshoot data or performance issues related to workbooks and data sources.

Requirements

Active U.S. Department of War (DoW) Secret security clearance.
Active Secret security clearance.
U.S. citizenship.
Bachelor’s degree in computer science, IT, Information Systems, Mathematics, or a related field.
5 years of relevant experience.
Ability to work with a team in both physical and virtual environments.
Proficiency with analytics and database querying tools.
Extensive experience developing and managing dashboards and reports in Tableau.
Excellent analytical skills to forecast and predict trends and insights using historical and current data.
Knowledge of data architecture, data modeling, data mapping, data analysis, and data visualization.
Experience presenting data through various bars/charts/models/dashboards.
Sound knowledge of Excel, Visio, PL/SQL, ETL, and Tableau.
Technical knowledge of Tableau Products and versions, including Tableau Server, Tableau Public, Tableau Online, and Tableau Desktop.
Ability to build visually and interactively designed dashboards.
Ability to manipulate and blend data to design dashboards and visualizations.
Knowledge of data migration, Tableau integration, and extensions.
Tableau and other BI tool certifications are an added advantage.
Working knowledge of Power BI and/or Qlik is a plus.
Experience with government databases such as ADVANA/Jupiter is a plus.

Technologies

Tableau, Tableau Server, Tableau Public, Tableau Online, Tableau Desktop
Excel, Visio, PL/SQL, ETL
Power BI, Qlik, ADVANA/Jupiter

Team and project context

You will join a 24-person remote team working on modeling outputs and related products. These outputs help identify readiness requirements such as fuel, flying hours, and maintenance, and they serve as inputs to DON, DOD, Presidential, and Congressional budgets. Because the project manages multiple models and areas of analysis, team organization is divided into smaller groups with technically focused team leaders, and you will largely collaborate with team leaders and Navy clients.

Benefits

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, plus flexible work arrangements where permitted by role or contract
401(k) plan with employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages available for purchase, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection
Birth, adoption, and parental leave benefits
Employee Assistance Plan
Time-off programs that support work-life balance

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1mo ago

Senior Product Designer — Data-Dense Dashboards & Monitoring UI

BE Networks Cary, NC

Cary, NC

1mo ago Closed

$6,200 - $10,800/mo Part time Dashboard Dashboard Design Data Visualization

This position is no longer accepting applications (closed Sep 22, 2026).

Job Description

BE Networks is hiring a Senior Product Designer to build a data-dense operator web UI for an AI-driven observability and root-cause-analysis platform.

Responsibilities

Build the web UI from the ground up for an operator console network administrators use during outages
Design network topology views with hundreds of devices, links, and logical groupings while maintaining readability
Create alarm and incident surfaces, including severity encoding, rollup and suppression, and “what changed since I last looked”
Design impact analysis to show downstream reach from a single failure and identify affected tenants and services
Design time-series and telemetry views for interface errors, drops, queue congestion, and throughput trends
Design AI-generated root-cause narratives that present evidence, provenance, and confidence for operator auditability
Design human-in-the-loop approval flows for recommended remediation, accounting for real consequences of incorrect actions
Create a dark-mode-first component library and token set that engineers can implement directly
Run usability sessions with practicing network operators to validate concepts prior to build
Work within a two-week sprint cadence alongside engineering, aligning design timing with delivery
Translate engineering intent and operator needs into clear design specs, with additional shaping since there is no PM
Hand off tokens and components in Figma and Claude Design (or similar tooling), plus sufficient React and CSS context so engineers can implement accurately

Requirements

Portfolio demonstrating data-dense work such as dashboards, NOC or ops consoles, admin tooling, trading, or monitoring interfaces (not landing pages)
Proven ability to create information hierarchy under pressure, making 300 rows and a dozen live metrics scannable within seconds
Experience with graph or network visualization at scale, including layout, grouping, and progressive disclosure (Cytoscape.js, D3, G6, Sigma, or equivalent)
Fluency with time-series charting decisions, including when to use heatmaps vs overlaid lines, showing gaps vs zeros, and aligning charts to incident windows
Strong Figma skills plus working knowledge of React and modern CSS
WCAG 2.2 AA fluency, including colorblind-safe severity palettes and status color that does not rely on hue alone
Comfort designing for expert users who want density, keyboard shortcuts, and minimal hand-holding

What You’ll Design

Network topology views with hundreds of devices, links, and logical groupings (avoiding a hairball layout)
Alarm and incident surfaces: severity encoding, rollup and suppression, and “what changed since I last looked”
Impact analysis: downstream reach from a single failure and which tenants and services are affected
Time-series and telemetry views: interface errors, drops, queue congestion, and throughput trends
AI agent root-cause narratives: evidence, provenance, and confidence for operator audit
Human-in-the-loop approval flows for remediation recommendations
Dark-mode-first component library and implementable token set

How You’ll Work

Run usability sessions with practicing network operators to validate concepts before building (BE Networks will help identify participants)
Design within a two-week sprint cadence alongside engineering, avoiding long lead-time design
Translate engineering intent and operator needs into design specs, including shaping work due to no PM
Deliver handoff assets in Figma, Claude Design (or similar tools), plus enough React and CSS guidance for correct implementation

Technologies

Figma, Claude Design, React, CSS
WCAG 2.2 AA
Cytoscape.js, D3, G6, Sigma

Nice to Have

Experience in observability, monitoring, or network management tooling (vendor, internal platform team, or industrial/SCADA HMI)
Familiarity with datacenter networking concepts such as leaf-spine fabrics, link aggregation, multi-tenancy, and network virtualization
Experience designing UI for AI or agentic systems, especially around explainability, confidence, and approval boundaries
Experience building a design system within a small engineering team

Location: Cary, NC (hybrid)

Job type: Part time

Salary: USD 6,200 - 10,800 per monthly

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BI Product Designer

Senior Product Designer — Data-Dense Dashboards & Monitoring UI

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