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UX Product Designer Retirement Plan Services

Charles Schwab Austin, TX; Richfield

Austin, TX; Richfield

Today

$102k - $146k/yr Full time Design Design Systems Design Tools

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Job Description

Charles Schwab’s Schwab Retirement Plan Services (RPS) Digital team is seeking a UX Product Designer to help shape sponsor-facing and internal B2B experiences. This role focuses on designing end-to-end digital workflows and collaborating with cross-functional partners to improve usability, adoption, and operational efficiency.

What You’ll Do

Design end-to-end digital experiences for sponsor-facing and internal business applications.
Build user flows, journey maps, wireframes, mockups, prototypes, and interaction designs.
Translate business requirements and user needs into intuitive, scalable solutions.
Find ways to simplify complex workflows and improve usability.
Support consistency across products using established design systems and UX standards.
Help define the long-term vision for modernized digital experiences within the organization.
Plan and run user interviews, usability studies, surveys, and feedback sessions.
Analyze user behavior, qualitative feedback, and experience metrics to identify improvement opportunities.
Validate proposed solutions through testing and iterative design refinement.
Partner with Product Owners and business stakeholders to understand user challenges and priorities.
Advocate for user-centered decision making across the product lifecycle.
Collaborate closely with Product Owners to refine requirements and define user stories.
Work with developers and architects to ensure designs are feasible and implementable.
Participate in PI Planning, sprint planning, backlog refinement, and solution reviews.
Provide detailed design specifications and support implementation during delivery.
Review completed work to confirm experience quality and alignment with design intent.
Lead UX activities supporting major transformation initiatives.
Evaluate emerging design practices, tools, and industry trends.
Use analytics and customer insights to drive continuous experience improvements.
Identify opportunities to improve digital adoption, efficiency, and self-service capabilities.
Help establish UX best practices across the RPS Digital organization.

Qualifications

Experience designing enterprise or business-to-business digital experiences.
Strong understanding of design principles and user-centered design methodologies.
Experience creating wireframes, prototypes, journey maps, and interaction designs.
Proficiency with modern UX design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.
Experience conducting user research and usability testing.
Ability to present and defend design decisions to stakeholders and leadership.
Strong communication, facilitation, and collaboration skills.
Ability to balance user needs, business objectives, regulatory requirements, and technical constraints.
Experience working in Agile product delivery environments.
Knowledge of accessibility standards and inclusive design practices.

Tools & Technologies

Figma
Sketch
Adobe XD

Location and Work Arrangement

Hybrid work in one of the following locations: Austin, TX; Westlake, TX; Richfield, OH. The role is intended to be performed on site 4 days per week in one of the specified locations.

Compensation

Annual pay range: USD 102,000 - 146,000.

Benefits

401(k) with company match and Employee stock purchase plan
Paid time for vacation and volunteering
28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
401(k) and employee stock purchase plans
Paid parental leave and adoption/family building benefits
Sabbatical leave available after five years of employment

Job Details

Requisition ID: 2026-128975
Category: UX/Digital
Position Type: Regular
Application Deadline: 2026-11-04

Authorization to Work

Applicants must currently be authorized to work for any employer in the United States, now and in the future, on a full-time basis without employer sponsorship.

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