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Senior Product Designer

CapTech Consulting Charlotte, NC

Charlotte, NC

Today

Full time Manager Marketing Senior

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Job Description

CapTech Consulting seeks a Senior Product Designer to shape sophisticated, intuitive, impactful, and accessible digital brand experiences while guiding end-to-end product delivery. This role partners with cross-disciplinary teams, leads design strategy and client presentations, mentors junior talent, and may help evolve CX methodologies, capabilities, and tools.

Responsibilities

Lead creation of personas, customer journey maps, wireframes, responsive visual designs, and interactive prototypes aligned with interaction design and usability best practices.
Manage the project team to nurture junior creatives, develop their talents, and improve the quality of client deliverables.
Present design concepts and design rationale to clients and internal teams with clarity and confidence.
Produce clean, informative, and concise presentations that communicate the reasoning behind design decisions for both clients and internal stakeholders.
Provide constructive feedback on experience design across interactions, information architecture, content, layout, and alignment to goals and brand.
Conduct competitive assessments and propose innovative alternatives while researching and applying relevant design and technology trends.
Contribute to the evolution of CX methodologies, capabilities, approaches, and toolsets, including attending and leading CX meetings and trainings and participating in professional development and industry involvement.
Apply strong UI design best practices across web, OS-native, and embedded apps, advocating accessible experience and visual design with clients and team members.
Explore and leverage AI-powered design tools and workflows, stay current with emerging technologies, and experiment with new approaches to improve creativity, efficiency, and impact.

Requirements

Proven understanding of product strategy, heuristic analysis, information architecture, user research, UI design, wireframing, prototyping, and usability testing.
Strategic ability to translate business goals and user needs into well-considered design solutions.
Exceptional creative insight and ownership across the delivery lifecycle from research through implementation in partnership with multi-discipline teams and the client.
Comfort operating in enterprise-scale contexts, including inspiring and motivating researchers and designers to produce engaging, multi-channel digital solutions.
Strong independent execution in a fast-paced environment, consistently driving client growth and delivering high-quality results without needing oversight.
8+ years of professional experience, ideally within a design consultancy or digital agency.
4-year degree in design, HCI, or similar (preferred).
Demonstrated ability to manage multiple projects simultaneously while delivering against scope and budget.
Experience across human-centered design domains such as user and market research, product and experience strategy, information architecture, experience design, content strategy, and customer insight.
Proficiency in written, verbal, conceptual, and visual communication.
Required: proficiency designing developer-ready visual assets and UI components in Figma, including clear file organization, consistent styles and naming conventions, and advanced features such as auto layout, component libraries, variables, and design tokens to support scalable handoff.
Required: experience using AI-powered prototyping tools (examples: Claude Code, Claude for Design, Lovable, UX Pilot, Figma Make, or similar) to produce production-minded prototypes that support developer handoff.
Plus: Powerpoint, Illustrator, Photoshop, and InDesign.
Plus: familiarity with user research tools (examples: Optimal Workshop, User Testing, SurveyMonkey).
Plus: working knowledge of Agile product development lifecycles and practices.
Plus: familiarity with WCAG 2.2 accessibility standards and Inclusive Design principles.

Technologies

Figma
Claude Code
Claude for Design
Lovable
UX Pilot
Figma Make
Powerpoint
Illustrator
Photoshop
InDesign
Optimal Workshop
User Testing
SurveyMonkey

Benefits

Customizable career progression
Comprehensive benefits package
Generous PTO
Health coverage
Disability insurance
Paid family leave
Extended benefits to help meet employees’ needs
Flexible work environment with the ability to work onsite at a client location or CapTech office as requested; remote when compatible with CapTech and client needs
Learning & Development (certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths)
Modern Health (mental health and well-being platform providing 1:1 care, group support sessions, and self-serve resources)
Carrot Fertility (inclusive fertility and family-forming coverage, employer-sponsored funds opportunity)
Fringe (company paid stipend program for personalized lifestyle benefits)
Employee Resource Groups
Philanthropic Partnerships (partnerships and pro-bono projects supporting communities)
401(k) Matching (generous matching and no vesting period)

Additional Information

CapTech is committed to a flexible work environment and supporting work-life balance.
Employees must be available to work onsite in a client location or a CapTech office as requested; remote work may be available when compatible with CapTech and client needs.
CapTech is an equal opportunity employer committed to fostering equality, inclusion, and fairness.
Reasonable accommodations are available for persons with disabilities.
CapTech cannot transfer or sponsor a work visa for this position; applicants must be authorized to work in the United States without visa sponsorship.
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