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UI / UX Designer

Urban Outfitters Philadelphia, PA

Philadelphia, PA

Today

Full time A/B Testing Accessibility Adobe Creative Suite

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Job Description

Urban Outfitters is looking for a UX/UI Designer to help bring the Digital Experience roadmap to life across web and app. This onsite role in Philadelphia, PA focuses on user-centered, data-informed, test-ready design, working closely with cross-functional partners to improve the shopping and brand experience.

What you’ll deliver

Design initiatives for Digital Experience roadmap efforts across the full funnel path, with emphasis on the browse path across web and app
Own end-to-end design for assigned digital products and features, from concept through execution, aligned to business goals and customer needs
Provide design input on effort and feasibility to support roadmap planning alongside Testing and Product Copy Operations
Create wireframes, interactive prototypes, and high-fidelity mockups to communicate design intent clearly
Contribute to concepting and experience ideation, taking early explorations into testable, buildable designs
Partner with Personalization experts to design tailored content and journeys by customer segment
Keep current with digital, fashion, and cultural trends to support Urban Outfitters’ digital retail leadership

How you’ll use data and testing

Conduct and apply user research, usability testing, and data insights to guide design decisions and validate solutions
Use qualitative and quantitative data (such as heatmaps, session recordings, and surveys) to find friction points and new opportunities
Collaborate with Testing to shape findings into testable hypotheses that feed the A/B testing calendar
Design and prototype variants for A/B and multivariate tests, aligned with testing hypotheses and success criteria
Iterate after launches using test results, analytics, and customer feedback to continuously improve experiences
Deliver test-ready design assets on committed timelines to support the team’s testing win-rate and velocity goals
Perform VQA on landing pages and feature builds to help ensure accurate implementation

System, quality, and platform collaboration

Contribute to and evolve the design system and digital style guides to support consistency, scalability, and efficiency across web and app
Ensure designs meet accessibility standards (WCAG) and are optimized for performance, responsiveness, and usability across devices
Support the upcoming site replatform by translating existing experiences and components into the new platform
Partner with URBN Technology on large, technology-driven initiatives and feature rollouts, from design through launch
Collaborate with Anthropologie and Free People UI teams to share patterns, align on shared components, and keep experiences consistent across URBN brands
Work with vendor partners including Dynamic Yield, Contentful, and Salesforce within platform capabilities
Present design concepts and rationale to stakeholders and incorporate feedback while maintaining design integrity
Support design thinking across the team and business through presentations, workshops, and design documentation

What we’re looking for

3 to 5 years of experience in UX/UI design, with a strong portfolio featuring e-commerce and/or fashion-related web and app work
Advanced proficiency in Figma and Adobe Creative Suite
Strong understanding of responsive, mobile-first design and accessibility standards (WCAG)
Working knowledge of HTML/CSS
Experience designing for A/B tests or iterating using performance data on live experiences
Ability to manage multiple projects at once and deliver on committed timelines in an agile environment

Tools you’ll use

Figma, Adobe Creative Suite, HTML/CSS, WCAG, A/B testing, multivariate tests, AI, Dynamic Yield, Contentful, Salesforce

Benefits

URBN offers comprehensive Perks & Benefits to employees, subject to location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and more.

Preferred

Bachelor’s degree in interaction design, visual communication, human-computer interaction, or a related field
Experience working across multiple brands or a shared design system
Experience with AI-enabled design or content workflows
Passion for fashion, culture, and the Urban Outfitters brand

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