Client Service Design Jobs

1 job found

Today

Customer Service Representative

Minuteman Press Downtown Houston Houston, TX

Houston, TX

Today

$15 - $18/hr Full time Client Service Customer Service Customer Support

Apply Now

Job Description

Hybrid customer service role supporting walk-in and remote clients while partnering with the design team to prepare print-ready artwork, quotes, and orders.

Serve as the primary client point of contact for print, marketing, and promotional product needs
Greet and assist walk-in customers at the location
Answer phones and emails and respond professionally
Consult on project requirements and help identify suitable solutions
Prepare accurate quotes and work orders
Create custom quotes, work orders, and invoices using proprietary software
Manage orders through proprietary software
Ensure digital files are print-ready before production
Review files for fonts, links, and colors
Check for bleeds and crops and verify print-ready PDFs
Review job specifications, troubleshoot file issues, and suggest solutions to customers
Collaborate with the production team to support accurate, on-time delivery
Coordinate project details from concept through delivery
Assist with design and typesetting as needed for items including business cards, flyers, brochures, banners, signs, apparel graphics, and more
Perform graphic design and prepress tasks required to meet high quality standards and deadlines
Maintain organized digital and physical files and records (including invoices)
Support light production work, including bindery, finishing, or shipping tasks as needed
Follow up on quotes and support customer satisfaction through delivery

Requirements

1+ years of graphic design experience, ideally in a print shop, sign shop, or marketing environment
Prior experience in a fast-paced customer service environment (retail, service, or print preferred)
Excellent verbal and written communication with a friendly, professional demeanor
Strong organizational skills with ability to multitask and prioritize in a deadline-driven setting
Attention to detail and solid basic math skills
Hands-on preparation for commercial digital or offset printing (bleeds, color modes, imposition, prepress)
Familiarity with print production processes, paper stocks, finishing options, and promotional products
Experience with Microsoft Office and basic data entry
Knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat) is a plus
Ability to learn proprietary software and company processes quickly
Professional appearance, positive attitude, and team-oriented mindset
Prior work in a print or marketing franchise or similar high-volume environment
Office organization, shop cleanliness, and paper filing skills

Technologies

Adobe Creative Suite: Illustrator, Photoshop, InDesign, Acrobat
Acrobat, Illustrator, Photoshop, InDesign
Proprietary software
Microsoft Office

Benefits

Competitive hourly pay based on experience (USD 15 - 18 per hour)
Paid time off
Paid holidays
Opportunities for advancement
Supportive team environment working with local businesses on real-world projects every day
Training is provided
Employee discount

Location: Houston, TX (hybrid)

Experience: 1+ years

View full job page →

Get Client Service Design Jobs alerts

New Client Service Design Jobs, daily.