Lead UI & UX Designer and Conversation Designer on UKG's Bryte AI Design Systems team, translating AI product vision into behavioral systems within high-stakes HCM environments.
Location: Seattle, WA (hybrid) • Salary: USD 129,500 - 186,100 per year • Minimum experience: 7+ years
Responsibilities
- Develop and fine-tune conversation response patterns guiding how AI agents interpret, respond, and act.
- Create and extend ontologies and structured content models to enable scalable, consistent AI behavior.
- Convert brand voice, policy, and UX principles into machine interpretable structures.
- Define agent autonomy across a spectrum from suggestions to confirmations to acting on behalf of users.
- Design for complex scenarios involving trust, compliance, and human in the loop decision making.
- Iteratively test and refine patterns using real user interactions and feedback loops.
- Collaborate with design and product to run experiments on interaction strategies, autonomy levels, and system behaviors.
- Continuously improve systems based on task success, user trust, and escalation patterns.
- Build patterns that make AI behavior explainable, predictable, and controllable.
- Define when AI should ask, confirm, defer, or act in interactions.
- Address bias, privacy, and compliance constraints within HR technology contexts.
Requirements
- 7+ years designing conversational or AI driven systems, with strength in structured content or interaction models.
- Proven ability to translate ambiguous problems into scalable systems or frameworks.
- Portfolio demonstrating end-to-end work, including systems thinking and shipped outcomes.
- Comfort working with structured data, schemas, or content models.
Technologies
- Dialogflow
- Rasa
- Voiceflow
Role overview
- As a Conversation Designer on the AI Design Systems team, translate AI product vision into functional behavioral systems.
- This is a systems design role focused on shaping Bryte’s AI agents by building and evolving:
- Conversation response patterns
- Ontologies and structured content models
- Prompt and interaction frameworks
- Work in a highly ambiguous, fast-moving space to ship real AI experiences while continuously refining the powering systems.
About the role
- Designing systems that shape AI behavior
- Working with structured content, schemas, and ontologies
- Operating in ambiguity and shipping quickly
- Deep collaboration with design, engineering, and legal teams
This role is not
- Writing UI copy or chatbot scripts
- Pure UX or visual design
- Pure research or strategy without execution
About you
- We seek a systems thinker who thrives on turning complexity into structure, with a deep curiosity and hands-on focus on AI tools and behaviors.
- A designer who performs well in undefined, rapidly evolving spaces and balances speed, quality, and responsibility in high-stakes domains.
Travel
Up to 25%
Notice on hiring scams
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter
About our job descriptions
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
Company overview
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights and people-first AI, our work helps customers reveal unseen opportunities to build trust, amplify productivity, and empower talent. This expertise enables organizations to solve challenges across industries because great teams know their workforce is their competitive edge. Learn more at ukg.com.
