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Job Description

Contact Government Services, LLC is seeking a Senior UI/UX Designer to lead end-to-end UX design initiatives for a federal agency support program. This onsite role is based in Dallas, TX, collaborating with engineers and client stakeholders to deliver usable web and mobile interfaces rooted in research and user-centered design principles. The position offers a salary range of USD 120,000 to 200,000 per year and requires a bachelor's degree and at least ten years of combined design experience.

Responsibilities

  • Lead comprehensive UX design initiatives, including research, planning, and assessment of current systems.
  • Oversee the planning, design, and rollout of multiple sites and applications across several clients in a fast-paced environment.
  • Spearhead all phases of user research and analysis to inform the creation of intuitive web pages, application interfaces, and other dynamic solutions.
  • Partner with federal practice engineers and clients to define, design, and deploy innovative, visually appealing, intuitive solutions for the federal user base and stakeholders.
  • Develop wireframes, storyboards, and site maps to clearly convey interaction and design concepts for websites and apps.
  • Build scalable design resources to support collaboration and the growth of ECS creative services.

Requirements

  • Bachelor's Degree.
  • Eligibility to obtain a Public Trust.
  • Strong UX design experience.
  • 10+ years of combined professional design experience (UCD, UI/UX design).
  • Robust online portfolio demonstrating research-driven decisions in the design of responsive web and mobile applications.
  • Results-focused problem solver with high standards for quality, accuracy, attention to detail, and overall excellence.
  • Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards.
  • Advanced understanding of user personas, user flows, affinity mapping, and other research tools.
  • Solid grasp of the life cycle process of website development (discovery, planning, design, requirements, coding, testing, and user testing and evaluation).
  • Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations.
  • Experience designing web and mobile applications that are compliant with 508 and US Web Design System (USWDS) standards.
  • Experience prioritizing features while accounting for user goals and business requirements.
  • Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups.
  • Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages.
  • Self-starter, motivated, confident and able to work independently as well as in a team environment.
  • Success on projects designed from scratch as well as redesigns for established platforms or products.
  • Experience mentoring/leading junior designers.
  • Advanced coding knowledge (HTML, CSS, and JS).
  • Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop.

Technologies

  • HTML
  • CSS
  • JS
  • Agile
  • USWDS
  • Adobe xD
  • InDesign
  • Illustrator
  • Photoshop

Benefits

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Ideally, you will also have

  • Excellent interpersonal and client-focused skills, able to interact with all levels of staff and partners with a positive and enthusiastic attitude.
  • Experience using Agile methodologies to manage projects.
  • Experience creating and modifying data visualizations.
  • Proficient in Microsoft Office Suite.

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