Merchandise Management Design Jobs

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Graphic Design & Merchandise Production Manager

Concert Cruise Events Costa Mesa, CA

Costa Mesa, CA

Today

$30 - $40/hr Full time Manager Adobe Creative Suite Adobe Illustrator

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Job Description

Concert Cruise Events is seeking a hands-on Graphic Design & Merchandise Production Manager to shape the look and execution of cruise branding and merchandise experiences. This role blends original graphic design with production coordination, Shopify merchandise operations, and onboard or event-ready branding deliverables, ensuring each asset moves from concept to finished, sale-ready product.

Role Overview

In this onsite position in Costa Mesa, CA, you will create designs for merchandise and promotional products, prepare production-ready artwork, coordinate revisions and approvals, and manage the operational flow of merchandise within Shopify. You will also support branded signage and visual installations across cruise ships, including execution support while traveling on company-produced cruises.

Responsibilities

Create original graphic designs for merchandise, promotional products, signage, and cruise-related branding.
Design artwork for T-shirts, hats, drinkware, lanyards, stickers, collectibles, and other branded merchandise.
Develop creative concepts aligned with each cruise brand’s personality, musical genre, and audience.
Produce production-ready files, including vector files, print specifications, color requirements, and vendor-specific formats.
Adapt existing brand assets across products, materials, sizes, and production methods.
Coordinate with internal creative teams to maintain visual consistency across merchandise and onboard branding.
Manage artwork revisions, proofing, production approvals, and final file delivery.
Maintain organized digital artwork libraries, brand assets, templates, and production files.
Lead creative development of merchandise collections for individual cruises and events.
Research merchandise trends, materials, printing techniques, and new product opportunities.
Collaborate with vendors to evaluate product options, manufacturing capabilities, and pricing.
Develop merchandise presentations, product mockups, and concepts for management review.
Coordinate product samples, production proofs, and final design approvals.
Ensure finished merchandise meets established creative and quality standards.
Evaluate merchandise sales performance and incorporate findings into future product development.
Own merchandise product management in Shopify, including product setup, images, descriptions, pricing, SKUs, variants, and inventory information.
Maintain accurate, organized, and visually appealing Shopify listings consistent with each cruise brand.
Manage Shopify updates, product availability, and inventory accuracy.
Coordinate Shopify merchandise data with Square and onboard sales operations.
Support merchandise-store preparation, including organization, pricing, signage, and displays.
Review Shopify sales and inventory reporting to identify best sellers, slow-moving products, and future purchasing needs.
Identify opportunities to improve merchandise organization, product presentation, and operational efficiency.
Develop and coordinate branded signage and visual installations throughout cruise ships.
Design graphics for banners, directional signage, venue branding, promotional displays, and other onboard applications.
Use existing ship branding plans to confirm artwork requirements, dimensions, materials, and installation specifications.
Coordinate with print vendors and production partners to support accurate fabrication.
Maintain detailed branding plans listing installation locations, materials, quantities, and production requirements.
Collaborate with cruise-line personnel and internal teams to ensure branded materials are produced, delivered, installed, and maintained.
Participate in onboard branding installation, troubleshooting, and removal when needed.
Source merchandise manufacturers, printers, signage fabricators, and promotional product vendors; request quotes and coordinate purchase orders.
Oversee production schedules to deliver merchandise and branding materials on time.
Review vendor proofs and production samples for design accuracy, quality, and consistency.
Maintain detailed tracking for projects, orders, production status, and deadlines.
Identify potential production problems early and take ownership of resolving them.
Coordinate preparation and organization of merchandise, signage, branding, and event materials before each cruise.
Participate in warehouse preparation, packing, labeling, and shipment coordination; ensure assets are properly accounted for before departure.
Travel aboard company-produced cruises to oversee branding execution, address production issues, and support merchandise operations.
Assist with post-event inventory, asset recovery, and production recaps.
Identify opportunities to improve creative workflows, production processes, and event execution.

Required Qualifications

5+ years of graphic design experience with a professional portfolio.
Advanced proficiency in Adobe Illustrator and Adobe Photoshop.
Hands-on Shopify experience, including product creation and product listings, pricing, SKUs, variants, and inventory management (2 years required).
Experience designing artwork for physical production such as apparel, printed merchandise, signage, or promotional products.
Strong fundamentals in typography, composition, color, branding, and visual consistency.
Knowledge of print production processes, file preparation, resolution, color modes, and production specifications.
Ability to manage multiple creative projects and meet firm deadlines.
Exceptional organization, attention to detail, and project-management skills.
Strong communication skills and experience working directly with vendors or production partners.
Ability to work independently, establish priorities, and take accountability for finished results.
Willingness to participate in hands-on production, warehouse preparation, and live event execution.

Technologies

Shopify
Square
Adobe Illustrator
Adobe Photoshop

Benefits

401(k) matching
Paid time off

Preferred Qualifications

Experience designing merchandise for concerts, touring artists, music festivals, entertainment brands, or live events.
Experience developing apparel graphics and retail merchandise collections.
Familiarity with screen printing, embroidery, sublimation, large-format printing, and signage fabrication.
Experience designing environmental graphics, event signage, or branded installations.
Experience with Square or similar point-of-sale systems.
Knowledge of Adobe InDesign and other creative production tools.
Experience coordinating production vendors, managing purchasing, and tracking inventory.
Understanding of music culture, artist merchandise, and entertainment branding.

Compensation & Location

Location: Costa Mesa, CA (onsite)
Pay: USD 30 - 40 per hour

Application Questions

Describe a merchandise or branding project you personally designed and helped bring through production. What was your role from concept to finished product?
Describe how you manage multiple creative projects, vendors, and deadlines simultaneously.
Describe your hands-on Shopify experience. What aspects of product management, inventory, pricing, and merchandise operations have you personally handled?

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