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Principal Product Designer, AI/ML Services

Amazon Development Center U.S., Inc. Seattle, WA

Seattle, WA

Today

$164k - $222k/yr Full time Agentic Ai Ai Agent Ai Agent Platform

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Job Description

Amazon Development Center U.S., Inc. is hiring a Principal Product Designer to lead high-impact design across AWS AI Services’ AI/ML portfolio.

Responsibilities

Lead strategic, portfolio-level design initiatives across Amazon Bedrock and Amazon Bedrock AgentCore, plus the broader AWS AI/ML portfolio
Own design for consequential and ambiguous customer problems spanning developer experiences and interaction models
Define the future of AI developer experiences, covering how builders create, evaluate, deploy, govern, and operate generative AI applications and agents on AWS
Go beyond UI by shaping technology with deep involvement in architecture, APIs, data models, and developer workflows
Bring clarity to unclear problem spaces using customer insight, systems thinking, product judgment, and prototyping
Set a high design quality bar through hands-on craft: continue designing and shipping, explore alternatives and tradeoffs, prototype rapidly, validate ideas with customers, and drive execution from concept to detailed delivery
Create coherence across the portfolio by identifying where customers experience fragmentation across AWS AI Services and establishing shared interaction models, frameworks, and reusable patterns
Partner across organizational boundaries by building trusted relationships with senior leaders across Product, Engineering, Science, and UX
Bring customer evidence and design thinking into strategic decisions and help align teams with different technical constraints, priorities, or viewpoints
Raise the design bar beyond individual contributions through critique, direction, and reusable approaches for other teams
Mentor designers working through complex technical problems and support broader org-wide design quality

Requirements

8+ years of design experience
Available online portfolio
Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
Experience delivering life cycle design projects from design strategy through execution
Experience working in a fast-paced, high-tech environment, including completing complex tasks quickly with limited guidance and responding with appropriate urgency
Experience collaborating cross-functionally with Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership
Experience providing training and mentorship
3+ years designing and shipping developer-facing AI/ML products, including understanding the end-to-end agent development lifecycle: model hosting, deployment, observability, and evaluation
Design across APIs, SDKs, CLIs, and console experiences, with technical depth to understand developer workflows and influence underlying interfaces and abstractions
Ability to design in code-based prototypes and work comfortably with code

Preferred Qualifications

Experience providing and effectively communicating strategic and tactical recommendations based on data
Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision
Experience designing products for AWS or another major cloud platform, with an understanding of enterprise cloud customer needs

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and option for Supplemental life plans)
EAP
Mental Health Support
Medical Advice Line
Flexible Spending Accounts
Adoption and Surrogacy Reimbursement coverage
401(k) matching
Paid time off
Parental leave
Sign-on payments
Restricted stock units (RSUs)

Location: Seattle, WA (onsite)

Salary: USD 164,000 - 221,800 per year

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